Florida-grown, faith-driven, and in your corner since 2009
300+ years of combined IT experience, a 100% client satisfaction guarantee, and a team that genuinely cares.
Our Story
Before founding ITNS Group in 2009, Jimmy Zehner spent years running a medical billing company in Sarasota — where he saw firsthand how badly small and mid-sized businesses were being served by traditional IT providers. Slow responses, locked-in contracts, confusing invoices, and a “set it and forget it” mentality.
He built ITNS Group to be the opposite — a Florida-based managed IT firm where real experts answer the phone, where there are no long-term contracts, and where every client is backed by a 100% client satisfaction guarantee.
In the years since, ITNS has grown from Sarasota across the state — serving healthcare practices, law firms, churches, and growing businesses from the Gulf coast to Orlando.
Faith & Family First
ITNS is also unapologetically a faith-and-family company. Through our partnership with Marketplace Chaplains, our team and clients have access to confidential prayer, pastoral care, and employee mental health resources — because we believe businesses are built by people, and people deserve to be cared for.
Unique Value Proposition
Three promises we make to every client — regardless of plan size or industry.
No matter what tier you choose, every client receives the same top-quality security tools and management software. We ensure all our clients benefit from the best protection and efficient management, providing peace of mind and reliable performance.
With our hand-selected, dedicated team of technicians, you'll always be met with a familiar face. Our team is chosen for their expertise, personable skills, and friendly demeanor. We ensure every interaction is warm, professional, and tailored to your needs.
Your call will be answered and an action plan will be created immediately. No more waiting for ticket triage; we ensure rapid response and swift service to address your needs without delay.
Proven Process
A clear path from first conversation to long-term partnership — designed to earn your trust at every step.
- 1Comprehensive Personal Consultation
- 2Best-In-Class Proposal
- 3Customized Onboarding Action Plan
- 4Security Training & Risk Management
- 5Bi-Annual Service & Account Review
- ✓Happy Customer
The outcome we work toward every day — a supported team, secure systems, and a partner you are glad to call.
Core Values
- Working with others to accomplish a task
- Picking up each other
- Being there for one another
- Communicating effectively
- Communicate openly and authentically with others
- Admit mistakes and seek to correct them promptly
- Always tell the truth, even when it's difficult or uncomfortable
- Setting high expectations for yourself and team
- Continuously improving processes and procedures
- Consistently delivering high quality solutions
- Being proactive in seeing areas for improvement
- Working with the team to achieve common goals
- Embraces continuous learning and adaptation to new technologies
- Inspires trust among teams and clients, leading to stronger relationships
- Prioritizes integrity and ethical decision-making in technology implementations
- Helps in taking responsibility, learning from failures, and improving outcomes
- Fosters a mindset where IT professionals are willing to admit when they don't have all the answers
- Being able to manage challenges and changes with ease
- Being resilient
- Able to communicate with ease while managing stress levels
- Dealing with technology issues efficiently and confidently
- Always be learning — keep an open and curious mindset
- Actively listen
- Acknowledge and respect different perspectives
- Treat everyone with kindness and respect
- Exhibit patience in stressful situations and maintain a calm demeanor